Privacy

Privacy Policy

Last updated: May 14, 2026

This Privacy Policy outlines what personal information we collect, how it is used, who we share it with, and how your SMS consent is handled.

1) What Personal Information We Collect

We may collect the following information from you:

Full name, email address, mobile phone number, billing and mailing address, driver’s license information, insurance documents, employment information, payment details, and communication preferences, including SMS opt-in or opt-out status.

2) How We Use Your Personal Information

We use your information to:

  • Process and manage rental reservations
  • Verify identity and insurance status
  • Send confirmation emails and SMS messages
  • Notify you of changes to your rental or account
  • Respond to customer service inquiries
  • Improve our services and offerings
  • Comply with legal and regulatory obligations

3) Who We Share Your Information With

We do not sell your personal information. We may share your data with:

  • Authorized service providers such as payment processors, identity verification tools, and insurance partners
  • Law enforcement or government agencies when required by law
  • Internal affiliates when necessary to provide services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

4) SMS Terms of Service

By opting in to receive SMS messages from KCB Auto Rentals through a website form, phone, or other methods, you agree to receive SMS messages related to rental confirmations and updates, appointment reminders, account changes or billing notices, support-related messages, and occasional promotional offers.

  • Rental confirmations and updates
  • Appointment reminders
  • Account changes or billing notices
  • Support-related messages
  • Occasional promotional offers

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You can opt out of SMS communications at any time by replying STOP. Reply HELP for assistance or more information.

5) Your Rights & Choices

You have the right to:

  • Access or correct your personal information
  • Withdraw consent for SMS or email marketing at any time
  • Request deletion of your personal data

To exercise these rights, please contact us.

Please contact KCB Auto Rentals at (817) 438-7594 if you have questions about our Privacy Policy or your data.