Frequently Asked Questions
Find answers to common questions about our rental services.
How do I make a reservation?
You can request a rental online through our website or by calling us directly. We recommend reaching out in advance so we can confirm vehicle availability, rates, and requirements.
Can I modify or cancel my reservation?
Yes. Contact us as soon as possible if you need to modify or cancel a reservation. Fees or availability changes may apply depending on timing and vehicle status.
Is there a minimum rental period?
Minimum rental periods may vary by vehicle and availability. Please contact us for the current rental terms before booking.
What are the age requirements to rent a car?
Renters must meet KCB Auto Rentals age requirements. Final age requirements may vary by vehicle, insurance status, and rental terms.
What documents do I need to rent a car?
You will generally need a valid driver's license, proof of full coverage insurance, and a valid payment method. Additional documents may be required before pickup.
What payment methods do you accept?
Accepted payment methods and deposit requirements will be confirmed before your rental. Please contact us for the most current payment options.
Is a security deposit required?
Yes, a deposit or security hold may be required. The amount can vary based on the vehicle, rental length, and rental requirements.
Do I need insurance to rent a car?
Yes. Proof of full coverage insurance is required unless another approved arrangement is made before the rental.
What happens if I return the car late?
Late returns may result in additional charges. If you think you may be late, contact us as soon as possible so we can review your options.
Do I need to refill the gas tank before returning the car?
Vehicles should be returned with the agreed fuel level. Missing fuel may result in additional charges.
Can I pick up the car at one location and return it to another?
One-way or alternate return arrangements may be available by approval. Please confirm details before your rental begins.
Still have questions?
If you could not find the answer you need, contact us and we will help.
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